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War in Ukraine: The underground MSF clinics in Kharkiv's metro stations

19 Apr 22

War in Ukraine: The underground MSF clinics in Kharkiv's metro stations

An MSF doctor checking on Alina, who has been sheltering in a station with her husband and mother for a month Caption
An MSF doctor checking on Alina, who has been sheltering in a station with her husband and mother for a month
Morten Rostrup - MSF doctor

Morten Rostrup

Doctor

Children who are too afraid to fall asleep, people who feel like they can’t breathe, patients with sky-high blood pressure who risk having a stroke...

This is the situation at a metro station in Kharkiv, Ukraine's second-largest city, located close to the eastern frontline.

Norwegian doctor Morten Rostrup is part of a Médecins Sans Frontières / Doctors Without Borders (MSF) team providing medical consultations in the underground stations where people are sheltering. Here, he shares his account of what he saw and the people he met.


She was sitting on a bench in front of me at one of the metro stations in Kharkiv. Since the war broke out, the stations have functioned as shelters and thousands of people are sleeping on the platforms and in the train carriages. 

The woman had been thrown out of bed when a rocket hit her apartment building. She had seen her aunt killed a few metres away from her. She couldn’t talk about it but burst into a flood of tears as she sat looking downwards. She was shaking. 

She wasn’t alone in seeking medical care this evening. There were many others.  

“I have seen the despair, the lack of hope, the confusion, the inability to comprehend how they have ended up in this situation”

Morten Rostrup
|
MSF doctor

A seven-year-old girl who had constant nightmares and was afraid of falling asleep. People experiencing physical pains they couldn’t explain. People who felt like they couldn’t breathe. A woman with sky-high blood pressure who was at risk of having a stroke. 

An old man who showed me pictures of his three grandchildren. One of the children had been killed in an airstrike two days earlier, the other two were in hospital, one of them critically injured. The children’s father was also killed. The old man had suffered a stroke and had high blood pressure. He couldn’t sleep. 

Airstrikes and terror

I have had many moving encounters with different people over these past few weeks, as our team from MSF travels from one metro station to the next. 

In the evenings, we carry out dozens of medical consultations before pulling out our sleeping bags and spending the night there. 

A makeshift sleeping area for people sheltering in a Kharkiv metro station Caption
A makeshift sleeping area for people sheltering in a Kharkiv metro station
A mother and her 11-year-old son speak with a mobile clinic team in a Kharkiv metro station Caption
A mother and her 11-year-old son speak with a mobile clinic team in a Kharkiv metro station

I have seen the despair, the lack of hope, the confusion, the inability to comprehend how they have ended up in this situation: losing family members and friends, losing their homes, losing the future they had envisioned for themselves. 

I have seen the constant fear experienced by so many, and how some people collapse in terror when the sound of airstrikes fills the air. 

Psychological trauma

Before travelling to Kharkiv, I spent a few days in the city of Vinnytsia, which is located far from the frontline. 

We wanted to get in touch with Ukrainian psychologists who could assist the displaced people – many with psychological trauma – who were passing through the city on their way to safety in other countries

This was when I met Olena, a psychologist from Ukraine. Her eyes were blank during our conversation. 

She had family members in the besieged city of Mariupol and had heard little about how they were doing. Olena said that she couldn’t work now. Before the war, she had worked as a clinical psychologist and treated patients with personal problems. 

“The patients have stopped coming,” she said. 

“The problems they had before seem so small now.” 

Looking at me, she said: “It’s good to meet you. You are so calm. You don’t have the stress and worries that we have. The fact that you are here has a calming effect on us.”  

“I don’t know how many lungs I have listened to, throats I have looked at and stomachs I have felt… because I knew that a thorough check-up and a conversation act as reassurance”

Morten Rostrup
|
MSF doctor

I have worked in many crises and war zones, but I have never heard it so explicitly stated, that our presence has such a significant impact on people. 

Medical humanitarian work is not only about the concrete help we provide in the form of medicine and treatment, but also about the presence of people from other countries and how they stand alongside the people who are experiencing this crisis firsthand. 

Our presence can provide hope, peace and a sense of security. It is a concrete symbol that we care. We are there as fellow human beings, directly and closely. They are not forgotten.

An act of reassurance

The situation in Kharkiv is very challenging. There are still daily airstrikes. Parts of the city have been levelled to the ground. 

Half of the population of 1.5 million have fled. Some have chosen to stay or were unable to escape due to a lack of money, relatives or other contacts, or simply because they were too old or sick to travel. Some of the people we met told us they would rather die in their own city. 

We assume that many of the most vulnerable people have not left. Many people have lost their homes, especially in the eastern part of the city. 

I don’t know how many lungs I have listened to, throats I have looked at and stomachs I have felt. Not because I had a strong suspicion that anything was seriously wrong, but because I knew that a thorough check-up and a conversation act as reassurance to the patients. 

Their stress levels are so high that just a small symptom can cause significant anxiety for some patients. When I reassured them that nothing was seriously wrong with them, they thanked me. I saw the relief in their eyes. 

At MSF's out-patient department in Batil refugee camp Gandhi Pant, a nurse, escorts a patient with a possible appendicitis to a waiting ambulance. 

Batil is one of three camps in South Sudan’s Upper Nile State sheltering at least 113,000 refugees who have crossed the border from Blue Nile state to escape fighting between the Sudanese Armed Forces and the SPLM-North armed group. Refugees arrive at the camp with harrowing stories of being bombed out of their homes, or having their villages burned. The camps into which they have poured are on a vast floodplain, leaving many tents flooded and refugees vulnerable to disease. Mortality rates in Batil camp are at emergency levels, malnutrition rates are more than five times above emergency thresholds, and diarrhea and malarial cases are rising.

Help us prepare for the next emergency

Chronic disease and conflict

The fear of becoming sick in these circumstances plagues many, especially the patients with chronic diseases

It’s easy to forget these victims of the war: the people with increasing mental problems and those who live with chronic diseases. When a war breaks out and they don’t receive follow-up medical care, diseases like these can have potentially devastating consequences. 

A Ukrainian medical student now working for MSF examines Kharkiv resident Elena Caption
A Ukrainian medical student now working for MSF examines Kharkiv resident Elena
Medicines prepared for patients with chronic diseases who have been cut off from healthcare by the fighting Caption
Medicines prepared for patients with chronic diseases who have been cut off from healthcare by the fighting

There are patients with cardiovascular disease, lung disease, epilepsy, diabetes, cancer. 

Some die, in some war situations, perhaps even more than those who die from injuries caused directly by the violence. Others are forced to flee to a place where they can get the medical care they need, preferably to another country. 

Still, it’s encouraging to see how people here are helping each other. At each metro station, small communities have developed. The people sheltering there are well acquainted with each other.

Groups of volunteers work to provide everyone with food and water. A medical student at one of the stations runs a small outpatient clinic and pharmacy. The toilets are cleaned. Everyone in Kharkiv is contributing in their own way. Many contributions are also coming from abroad. 

We see a very strong sense of unity, but six weeks is a long time, especially when you can’t see a solution in the near future. 

It's still cold in the metro stations. It seems that spring will come late to Kharkiv this year.

Ukraine war and refugee crisis

Fighting in Ukraine has killed or injured thousands of people, while more than 4.6 million refugees have fled to neighbouring countries.

Médecins Sans Frontières / Doctors Without Borders (MSF) teams are working to deliver emergency medical aid to people still in Ukraine, as well as those now seeking safety in neighbouring countries.